knowledgebase

Frequently asked questions

Pre-Sale Questions

Here you will find a few Pre-sale Frequently asked questions. If you have a question that hasn’t been aswered here, don’t hesitate to email us at info@impaktdigitalmedia.co.za

You can send us an email at info@impaktdigitalmedia.co.za or assistance@impaktdigitalmedia.co.za

You can contact us on any of our social media accounts, Facebook and Instagram.

You can connect with us through Whatsapp. 

Due to the volume of request please allow for a 24hour timeframe before following up. 

When you bring together creative minds and experienced professionals, the outcome is nothing short of perfect. The secret to our continued success lies in the team structure. With very smart, talented and hardworking individuals – every single one, an expert in their field – whose incessant urge to meet goals is impressive; Impakt digital media is admired by many and respected by competitors.

We send you a temorary code where you can download the product after final approval through email, you have 30 days to download the products before they will be removed from the remote server. 

We email you all the details you need to access the website, hosting and cpanel. 

Most products has a revision counter included so if you are unhappy with a design you may requuest a revisions stating explicitely what yu want changed and why and we will get back to you with a brand new design. 

Quick questions

How do I pay?

On the invoice we email after an order has been made, the bank details will be stated there.

What is WordPress?

WordPress is a free and open-source content management system written in PHP and paired with a MySQL or MariaDB database. 

Where can I find a pricelist?

A pricelist can be found here

What is CMS?

A content management system is a software application that can be used to manage the creation and modification of digital content. CMSs are typically used for enterprise content management and web content management.

branding

Rather than simply making products and advertisements, winning brands are setting themselves up culturally and technologically to do much more for their customers through the use of branding

GRAPHIC DESIGN

Websites, businesses and brands are all much more than just words and products—they’re also images and art. Graphic design is an integral part of any business and that’s as true for your company’s image as it is for your marketing

WEB DESIGN

Make a statement with a modern website that not only fits your brand but promotes your message